Return Policy
At Shirtique.in, we are committed to ensuring that you are completely satisfied with your purchase. We understand that sometimes you may need to return or exchange an item. This Return Policy outlines our procedures and guidelines to make the process as easy as possible.
1. Returns and Exchanges
However, returns and refunds only apply to defective products. We stand by the quality of our items, ensuring you always receive the best.
2. Return Process
2.1 Online Purchases: If you made your purchase online through our website, please follow these steps:
a. Contact Us: Email support@shirtique.in within 2 days of receiving your order, stating your order number and the reason for the return or exchange.
b. Return Authorization: Our customer service team will review your request and provide you with a Return Authorization (RA) number if your request is approved.
c. Packaging: Pack the item(s) securely, including the RA number and a copy of your original invoice.
d. Shipping: Send the package to the address provided with your RA number. We recommend using a trackable shipping method for your protection.
3. Refunds
3.1 Online Purchases: Once we receive and inspect the returned item(s), we will process your refund within 2-5 business days. The refund will be issued to the original payment method used for the purchase.
4. Exchanges
4.1 Online Purchases: If you wish to exchange an item for a different size or color, please follow the return process and indicate your preference in the email to our customer service team. We will send you the replacement item once the return is processed.
5. Non-Returnable Items
The following items are not eligible for return or exchange:
Final Sale Items: Items marked as “Final Sale” at the time of purchase.
6. Damaged or Defective Items
If you receive a damaged or defective item, please contact us immediately at support@shirtique.in. We will arrange for a replacement or refund at no additional cost to you.
7. Contact Us
If you have any questions or need further assistance, please don’t hesitate to contact our customer service team at support@shirtique.in or Whats App at +91 7756985038. We are here to help you with your return or exchange inquiries.
Note: Shirtique reserves the right to update or modify this Return Policy at any time. Please check our website for the most up-to-date policy.
Thank you for shopping with us! We appreciate your choice and look forward to serving you again.