Return & Refund Policy

Return & Refund Policy – Shirtique.in

Last Updated: 16-10-2026

Thank you for shopping at Shirtique.in.

Because our apparel is custom-printed and made on order, we follow a strict return and refund policy. Please read the terms below carefully before placing your order.

1. Eligibility for Returns & Exchanges

We only accept returns, replacements, or refunds under the following specific conditions:

  • Defective or Damaged Products: The garment has physical tears, holes, stitching defects, or fabric damage.

  • Printing Defects: The print is faded, peeling off, misaligned, smudged, or damaged upon delivery.

  • Incorrect Item or Size Sent by Us: You received a completely different product, design, or a size different from what was shown in your order confirmation.

2. Non-Returnable Scenarios (Size & Fit Policy)

  • Accidental / Wrong Size Ordered by Customer: If the size delivered matches the size you selected during order placement, but it does not fit you as expected, it is NOT eligible for return, exchange, or refund.

  • Note: We provide a detailed Size Chart on every product page. Please measure and review your size carefully before placing an order.

  • Change of Mind: We do not offer returns or cancellations once the order has been processed/shipped if you simply change your mind.

3. Reporting Window & Process

If you receive an item that is defective, damaged, or incorrect:

  1. Timeframe: You must notify us within 3  days of delivery. Requests submitted after this window will not be entertained.

  2. Mandatory Unboxing Proof:

    • Please record a clear unboxing video and take high-resolution photos highlighting the defect, damage, or wrong size tag.

  3. How to Contact:

    • Email us at: support@shirtique.in 

    • Include your Order ID, issue description, and attach the photos/unboxing video.

4. Inspection & Resolution

  • Once we review your request and verify the defect/error, we will notify you of the approval or rejection.

  • Approved Claims:

    • If approved, we will immediately arrange a free replacement of the same item.

    • If a replacement is out of stock or unavailable, a full refund will be issued to your original payment method within 5–7 business days.

5. Contact Us

For any questions regarding your order or our policies, feel free to reach out to us:

  • Brand: Shirtique

  • Website: https://shirtique.in

  • Email: support@shirtique.in

  • Whatsapp Support: +91 7756985038

 

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